You should have received in the mail by now the brochure for our water loss protection plan. If not, you can view it by clicking on the "Relevant Document" on this page.

Everyone will automatically be enrolled. If you wish to not be enrolled please call Serveline directly at  1-877-201-6084. You will see a new charge of $1.85 per month for this service starting July 1 2023

Basics of how this program works: 

  • You must be a residential property. 
  • Your water leak must be at least double of your average usage 
  • Serveline will pay up to $500 in water loss, however you will still be responsible for your average bill. For example, if your average bill (of a 12 month period) is $28.68 and you have a leak that makes your bill $200, serveline will pay $171.32 of your bill.  
  • You will need to call 1-877-201-6084 to make any claims. 




Relevant Documents